Shipping Policy
We are committed to delivering your order accurately and efficiently. Please review the following information about our shipping process, delivery, and related policies.
Order Processing & Shipping
All orders are processed during standard business hours, excluding weekends and holidays. Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a separate shipping confirmation email with your tracking number and a link to track your package.
We offer various shipping methods to meet your needs. Shipping costs and estimated delivery times vary based on the selected service, destination, and product availability. These details will be displayed at checkout before you complete your purchase.
Domestic Shipping
We ship to all addresses within the country. Shipping options typically include standard and expedited services. While we provide estimated delivery dates, please note that these are estimates and not guarantees. Transit times may be affected by factors beyond our control, such as carrier delays, weather conditions, or incorrect shipping information.
International Shipping
We ship to select international destinations. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. We cannot predict or control these charges, and they are not included in the item price or shipping cost. For more details on international shipping, please visit stylishladyshoes.com.
Shipping Restrictions & Address Accuracy
We are unable to ship to P.O. Boxes or freight forwarding addresses for some services. It is your responsibility to ensure the shipping address provided is complete and accurate. We are not liable for packages lost or delayed due to incorrect or incomplete addresses. If a package is returned to us due to an address error, additional fees may apply to re-ship the order.
Order Changes, Holds & Split Shipments
Once an order is submitted, we cannot guarantee the ability to change the shipping address, combine orders, or cancel items. If items in your order have different availability dates, they may be shipped separately. You will only be charged once for shipping if your order is split, and you will receive tracking information for each shipment.
Delivery & Failed Deliveries
Packages require a signature for delivery, depending on the service selected. If a delivery attempt is unsuccessful, the carrier will typically leave a notice and may return the package to a local facility for pickup. Packages that are ultimately returned to us as undeliverable will result in a refund for the merchandise only; original shipping costs are non-refundable.
Lost, Stolen, or Damaged Packages
Please inspect your package upon delivery. If your tracking information shows “Delivered” but you cannot locate the package, please check with household members, neighbors, and your local carrier office. We are not responsible for packages lost or stolen after delivery is confirmed by the carrier.
If your items arrive damaged, please contact our Customer Service team immediately at stylishladyshoes.com. We may require photographs of the packaging and damaged items to assist with your claim.
Additional Information
For the most current information on shipping methods, rates, and any service alerts, please visit our Help Center at stylishladyshoes.com. Our customer service team is also available to assist with any shipping-related inquiries.